Iptune Service Manager Solution

Iptune Service Manager a patented data analysis solution that boasts deep drill-downs and complex correlations for unprecedented insight into the many combinations and inter-relationships that exist among customers, services and vendor equipment performance.

Its unique ability to utilize traffic data coming in from existing equipment and to interface to business- and operations support systems (B/OSS) allows operators using Service Manager to produce enhanced data feeds that complement and improve existing systems–all without any need for expensive integrations or hardware purchases.

Iptune Service Manager enables a vendor-neutral, end-to-end visibility of all nodes/resources involved in delivering a service. The solution collects traffic data related to one or more services from multiple places in the network and analyses the data through Deep Packet Inspection (DPI). Each end-user session is correlated, enabling an end-to-end view of the service delivery including visibility to supporting services, resources and the device performance.

The sophistication of this analysis empowers service providers to gain insight into three key pillars of their business:

Also available in a software-as-a-service (SaaS) model, Iptune Service Manager is both vendor-agnostic and complementary to all telco domains, thus empowering business and operations teams to:
• Tackle revenue leakage
• Launch proactive notifications of service issues to prevent negative impact on customer experience
• Enforce vendor SLAs
• Analyze end-users’ and device consumption patterns