SPECIALIZED services & SAAS

Our professional services is the foundation of our business where our product is the platform.The true relationship with our customers start from the delivery of the product since there are no fixed "use cases" or fixed network environments where "nothing changes".

Information and answers today might not be the answer tomorrow – and most importantly, technical Key Performance Indicators and measures are irrelevant without expert interpretation. Our experienced team works closely with the client in order to better understand the customer's environment and to cater specific organizational needs.

SPECIALIZED SERVICES

Our specialized service mission is to deliver answers to critical business and technical questions with a holistic view that transforms management of data services from reactive to proactive strategies and capabilities. Our service portfolio spans a wide-range of activities including congestion analysis, optimization services, benchmarking services, policy control verification and customer base profiling.

Iptune consultants are determined to answer questions like; "why is the throughput poor" and "what is the reason since our RAN works well" – can we do something proactively about this instead of getting customer complains? And can we perhaps pinpoint the service quality issue and the related revenue loss to a specific vendor in our network?

This type of interpreted insight is invaluable to different power users--whether C-level managers, marketers, product management executives, customer care specialists, capacity planners, engineering or operations technicians. All have different needs to fully grasp services and how network elements and applications are performing (valuable information for building new services, servicing customers, or managing network congestion or fighting the flat-fee battle).

We help our customers to move from reactive to proactive mindsets so they can understand the quality of service (QoS) and quality of experience (QoE) associated with their customers and the consumed services.

SOFTWARE-AS-A-SERVICE (SaaS)

Iptune's Software-as-a-Service (SaaS), vendor-agnostic approach provides operators with a robust and affordable data analysis solution delivered over the web in a monthly subscription model. The suite is based on an out-of-the-box software solution, Iptune Service Manager, which can be easily integrated in operators' networks. It can be readily scaled and managed remotely by Iptune, with operators leveraging the system's robust capabilities via web browsers. This means they can access applications and reports securely at any time 24/7.