VENDOR PERFORMANCE

Vendor Performance – truly objective vendor benchmarking including SLA management for each equipment vendor, capacity predictions, and objective vendor comparisons of overall performance. With Iptune, operators get independent, end-to-end visibility of all nodes involved in delivering a service, which translates into effective and fact-based Quality-of-Vendor (QoV) metrics to objectively determine vendor performance.

Managing value-added and mobile broadband services effectively in multi-vendor environments requires vendor-agnostic monitoring solutions and consulting that help operators resolve all of the "finger pointing" that has become so common in today's complex environments. In order to achieve vendor-agnostic approach operators should have objective, end-to-end visibility of all nodes involved in delivering a service so as to pursue effective and fact-based Quality-of-Vendor (QoV) metrics in terms of overall vendor performance.

With Iptune QoV metrics, operators get vendor-neutral assessment of how their network elements/resources perform compared to others. QoV also helps operators accomplish vendor-independent service optimization. All in all, such metrics help operators grasp what revenues are really within reach with existing services, as well as what needs to improve and optimize in the service delivery chain so they can go further in reaching their full potential.

 

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